Legal notice

Privacy Policy

At Very Slow Running Club, we move at our own pace, but when it comes to your personal information, we don’t waste a second in protecting it. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our site, shop our collections, or interact with us.

1. What We Collect

  • Personal Information: When you make a purchase, subscribe to our newsletter, or contact us, we may collect your name, email address, shipping address, and phone number.

  • Payment Information: Payments are processed securely via third-party gateways like Shopify Payments, PayPal, or others. We don’t store your full credit card details.

  • Usage Data: We collect anonymized data through cookies and analytics tools to understand how visitors browse our site, which pages they visit, and what products they love.

2. Why We Collect It We collect data to:

  • Process and ship your orders

  • Communicate with you about your order, support inquiries, or promotions

  • Improve our website and your shopping experience

  • Analyze trends and performance through anonymized analytics

3. Data Sharing We never sell your information. We only share data with third parties when necessary to:

  • Process payments

  • Ship your order

  • Run analytics (Google Analytics, Meta Pixel)

  • Send newsletters (via email platforms like Klaviyo or Mailchimp)

4. Data Retention & Security We store your data securely and only as long as necessary to fulfill our business obligations or legal requirements. Your personal data is encrypted and access is restricted to authorized personnel only.

5. Your Rights You have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion of your data

  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at [insert email address].

6. International Visitors We ship globally and may transfer your data outside of your home country. When we do, we ensure your information remains secure in compliance with applicable laws.

7. Updates We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Cookie Policy

We use cookies, not the crunchy kind, but the code-based ones that help us make your experience smoother.

1. What Are Cookies? Cookies are small text files placed on your device when you browse our site. They help us remember your preferences, track visits, and improve performance.

2. Types of Cookies We Use

  • Essential Cookies: These are necessary for site functionality (like cart operations).

  • Analytics Cookies: Help us understand visitor behavior using tools like Google Analytics.

  • Marketing Cookies: Help us show you relevant content and ads.

3. Your Consent By continuing to browse our site, you consent to the use of cookies. You can manage or disable cookies in your browser settings at any time.

4. Third-Party Cookies Some cookies are set by our partners (e.g., Meta, Google). These cookies follow their own privacy policies.

Terms of Service

Welcome to Very Slow Running Club. These Terms of Service (“Terms”) govern your use of our website, products, and services. By accessing or using our site, you agree to be bound by these Terms.

1. Company Information Very Slow Running Club is a registered company in Belgium. Our studio operates globally, and we design and ship running apparel and accessories to customers worldwide.

2. Website Use You may use our website for personal and non-commercial purposes only. You agree not to misuse or interfere with its operation, security, or performance. We may suspend or terminate access if misuse is detected.

3. Product Information All products and prices listed are subject to change without notice. While we strive for accuracy, we cannot guarantee that all product descriptions, images, or pricing are completely error-free. We reserve the right to correct any errors and to cancel any order placed under an incorrect price or description.

4. Orders & Payments All orders placed through our website are subject to acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product or pricing information, or suspected fraud. Payments are processed through secure gateways. You must ensure the information provided is accurate and up-to-date.

5. Intellectual Property All content on this website—including images, text, graphics, logos, and designs—is the exclusive property of Very Slow Running Club and protected under intellectual property laws. You may not copy, modify, reproduce, or distribute any content without our written consent.

6. Limitation of Liability Very Slow Running Club shall not be liable for any indirect, incidental, or consequential damages resulting from your use of the website or our products. This includes, but is not limited to, delays in shipping, lost profits, data loss, or product misuse.

7. Indemnification You agree to indemnify and hold harmless Very Slow Running Club and its affiliates, employees, and partners from any claims, damages, or legal fees resulting from your breach of these Terms or misuse of our services.

8. Third-Party Links Our website may contain links to third-party websites or services. We do not control or endorse these sites and are not responsible for their content or privacy practices.

9. Governing Law These Terms shall be governed by and construed in accordance with the laws of Belgium. Any dispute shall be subject to the exclusive jurisdiction of the courts of Liège, Belgium.

10. Updates to These Terms We reserve the right to update or change these Terms at any time. Updates will be posted on this page and are effective immediately.

Return & Refund Policy

We get it. Sometimes things don’t work out. That’s okay.

1. Returns

  • You have 14 calendar days from the delivery date to request a return.

  • Items must be unused, unwashed, and in their original packaging.

  • Email us at returns@veryslowrunning.com with your order number to start the process.

2. Refunds

  • Once we receive and inspect your return, we’ll notify you via email.

  • Approved refunds will be processed within 7 business days to your original payment method.

3. Exceptions

  • Personalized or custom-made items are non-refundable.

  • Items bought on final sale or with certain discounts may be non-returnable (noted on product page).

4. Exchanges We don’t offer direct exchanges. Please return the item and place a new order.

5. Shipping Costs

  • Return shipping is your responsibility unless the product is damaged or incorrect.

  • We recommend using a tracked service to ensure safe return.

Shipping Policy

We ship from our studio to your doorstep, worldwide.

1. Processing Time

  • Orders are packed and shipped within 2 to 5 business days.

2. Shipping Rates

  • Rates are calculated at checkout based on destination and weight.

3. Delivery Time

  • Belgium & EU: 2–7 business days

  • Worldwide: 5–14 business days

4. Tracking You’ll receive a tracking number via email once your order ships.

5. Customs & Duties

  • International orders may be subject to customs duties or taxes.

  • These are the customer’s responsibility and are not included in the shipping fee.

6. Lost or Damaged Items If your item is lost or arrives damaged, contact us at returns@veryslowrunning.com. We’ll work to make it right.

Legal Notice

This website is published by:

Very Slow Running Club
Registered in Belgium
Very Slow Running Club
Email: hello@veryslowrunning.com
VAT: BE0751695560
Business registration number: BE0751695560

Web Host: Shopify Inc., 151 O'Connor Street, Ottawa, Ontario K2P 2L8, Canada

All content on this site (text, images, designs, logos, and graphics) is the exclusive property of Very Slow Running Club, unless otherwise stated. Any reproduction, distribution, modification, or use of content without written permission is strictly prohibited.

This site may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

Use of this site is subject to Belgian law. In case of dispute, jurisdiction lies with the courts of Liège, Belgium.

If you have questions about any part of this legal notice, feel free to reach out at [insert contact email].