Refund policy
We get it. Sometimes things don’t work out. That’s okay.
1. Returns
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You have 14 calendar days from the delivery date to request a return.
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Items must be unused, unwashed, and in their original packaging.
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Email us at return@veryslowrunning.com with your order number to start the process.
2. Refunds
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Once we receive and inspect your return, we’ll notify you via email.
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Approved refunds will be processed within 7 business days to your original payment method.
3. Exceptions
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Personalized or custom-made items are non-refundable.
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Items bought on final sale or with certain discounts may be non-returnable (noted on product page).
4. Exchanges We don’t offer direct exchanges. Please return the item and place a new order.
5. Shipping Costs
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Return shipping is your responsibility unless the product is damaged or incorrect.
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We recommend using a tracked service to ensure safe return.